Privacy Policy

Last updated February 9, 2026

This privacy notice for Apartment Access Group and Stop TX Eviction (“we,” “us,” or “our”), which is brokered by Spirit Real Estate, describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://stoptxeviction.org, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any services, sales, leasing, apartment locating, prepaid legal service referrals, credit review, background review, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, PLEASE DO NOT USE OUR SERVICES. If you still have any questions or concerns, please contact us at help@stoptxeviction.org.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information with apartment communities and prepaid legal service providers depending on how you interact with us and the Services, the choices you make, the properties you express interest in, and the products and features you use. We may also share your information with apartment communities and prepaid legal service providers immediately upon receipt to help find suitable housing options and legal services, even if you have not specifically expressed interest in those particular properties or services.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do you sell my personal information? No. We do not sell your personal data. We share your information with apartment communities to help you find housing, with prepaid legal service providers to help you access legal services, and with our utility concierge service to help you set up utilities. Our services are free to you because we receive referral fees from apartment communities when you sign a lease, and we may also receive compensation from prepaid legal service providers, utility providers, and other business partners when you sign up through our referral. These referral arrangements do not affect the rental rates, legal service rates, or utility rates available to you.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

Do you use automated or AI systems in your communications? Yes. Some of our calls, text messages, and emails may be generated or assisted by automated or AI systems. These tools help us respond to your apartment inquiry, provide follow-ups, deliver apartment information, and share prepaid legal service information. While we strive for accuracy, such responses may not always reflect the most current apartment availability, pricing, community policies, or prepaid legal service plan details. You should verify critical details directly with apartment communities or prepaid legal service providers before making final decisions.

How do we process your information? We process your information to provide, improve, and administer our Services and register you with apartment communities, communicate with you, refer you to prepaid legal service providers, for security and fraud prevention, and to comply with law. We process your information when we have reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations with specific third parties including apartment communities (whether or not you have specifically expressed interest in them), prepaid legal service providers, utility providers, moving services, and other business partners that help facilitate your apartment search and relocation.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review and read the privacy notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us or fill out a form online.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Contact preferences
  • Contact or authentication data
  • Background history
  • Credit history
  • Apartment budget
  • Apartment preferences
  • Preferred date for moving
  • Rental history
  • Gross income
  • Current housing situation
  • Reason for moving
  • Employment information
  • Pet information
  • Vehicle information
  • Emergency contact information
  • Number of occupants
  • Co-applicant information
  • Interest in legal services
  • Legal service preferences

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Credit worthiness data
  • Background history data
  • Financial data
  • Eviction history (if applicable)

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. We do not intentionally collect sensitive personal information such as Social Security numbers, financial account details, or health information. If you choose to provide such information in connection with your apartment inquiry or legal service referral, we will only use it as necessary to assist with your request and will not disclose it except as required by law or to apartment communities, prepaid legal service providers, and service providers during the application and move-in process.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, apartment communities, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

Use of AI / Automated Communications

We may use automated or AI-assisted systems to generate or assist with calls, text messages, and emails as part of our communications with you. This includes initial follow-ups, delivery of apartment suggestions, prepaid legal service information, form responses, and ongoing support related to your apartment inquiry or legal service referral. These AI-assisted communications help us provide timely responses and personalized apartment recommendations and service referrals based on your preferences and needs.

Data for AI / Knowledge Base Use

The personal information you provide may be used to improve our AI-assisted tools, including our response handling, apartment matching algorithms, legal service referral processes, suggestions, and follow-ups. We handle such information securely and in accordance with this Privacy Policy. Your data helps us better understand housing preferences and service needs and improve our service delivery.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services and register you with apartment communities, refer you to prepaid legal service providers, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service, including sharing your information with apartment communities and prepaid legal service providers to help find suitable housing options and legal services for you.
  • To proactively share your information with apartment communities. We may share your contact information and housing preferences with apartment communities that match your criteria, even if you have not specifically expressed interest in those particular properties. This allows us to provide you with more housing options and potentially expedite your apartment search.
  • To refer you to prepaid legal service providers. We may share your contact information with prepaid legal service providers to facilitate your access to legal services. We may receive compensation from these providers when you enroll in their services through our referral.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To post testimonials. We post testimonials on our Services that may contain personal information.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
  • To use Data for AI Improvements. We may use certain information (such as apartment preferences or search history) to improve our automated and AI-assisted systems. These improvements help us provide faster and more accurate responses, but we do not sell this information or use it outside the scope of apartment locating and referral services.

Consent & Communication Logs: We maintain records of your consents, any opt-out or unsubscribe requests, message history, and communication logs (including those generated by AI systems) to comply with applicable laws and demonstrate proof of consent if needed.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not sell your data. We share information with apartment communities, prepaid legal service providers, and utility partners to help you find housing and access services.

We may need to share your personal information in the following situations:

  • Apartment Communities: We share your personal information with apartment communities, including those you express interest in and those we proactively identify as potential matches for your housing needs. This sharing may occur immediately upon receipt of your information to expedite your apartment search and provide you with timely housing options. This may include your contact information, rental history, credit and background information, income verification, and other information necessary for the rental application process. We may receive compensation (referral fees or commissions) from apartment communities when you successfully rent through our service. This compensation does not affect your rental rates or application. By using our Services, you authorize us to share your information with apartment communities to facilitate your apartment search.
  • Prepaid Legal Service Providers: We may share your contact information with prepaid legal service providers to facilitate your access to legal services. We may receive compensation (referral fees or commissions) from prepaid legal service providers when you enroll in a plan through our referral. This compensation does not affect the rates or services available to you. We do not guarantee any outcomes, results, or quality of services provided by prepaid legal service providers. All legal service terms, coverage, and outcomes are determined solely by those providers.
  • Third-Party Service Providers: We may share your information with trusted third-party service providers that help us deliver our services, including SMS communication platforms, apartment data providers, customer relationship management tools, credit reporting agencies, background check services, and AI/automated communication platforms.
  • Utility Concierge and Business Partners: When you authorize or give us permission, we may share your contact information with our utility concierge partners (such as internet, electricity, water, and other utility providers) to facilitate your utility setup and connection services. We may also share your information with other business partners that provide services related to your apartment search and move, including moving companies, renters insurance providers, furniture rental services, and other relocation-related service providers. We may receive compensation from these partners when you sign up for their services through our referral, though this compensation does not affect the rates or services available to you. You have the right to opt out of these partner referrals at any time.
  • Credit and Background Check Services: With your authorization, we share your information with third-party screening services to process credit and background checks as part of the rental application process.
  • When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
  • Business Transfers: If we are acquired by or merged with another company, your information may be transferred to the new owner. See Section 6 for more details.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Important Note on Data Sharing: By using our Services, you understand and agree that we may proactively share your information with apartment communities, prepaid legal service providers, and authorized business partners to provide you with comprehensive apartment locating, legal service referrals, and relocation services. This consent is given when you submit your information through our website, forms, or any communication with us. If you do not wish for your information to be shared in this manner, please do not use our Services or contact us immediately to discuss limitations on data sharing. Continued use of our Services after reading this policy constitutes acceptance of these terms.

Accuracy of AI Responses: Some of our communications may be generated or assisted by AI systems designed to provide information and support. While we strive for accuracy, these responses may not always reflect the most current apartment availability, pricing, community policies, or prepaid legal service plan details. Please verify any critical details directly with apartment communities or prepaid legal service providers before making final decisions. We are not liable for decisions made based on AI-generated communications, and you should always confirm information independently before signing any lease, enrolling in any prepaid legal service plan, or making financial commitments.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned search reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information indefinitely unless you request deletion.

We will keep your personal information for as long as necessary to fulfill the purposes outlined in this privacy notice, and indefinitely thereafter for recordkeeping, legal compliance, and to provide you with ongoing service if you return to us in the future. If you would like us to delete your information, please contact us using the details provided below and we will process your request in accordance with applicable law.

Communication Records Retention: We retain records of SMS messages, emails, call logs, and other communications (including AI-generated communications) indefinitely to comply with legal requirements, resolve disputes, and demonstrate proof of consent.

Business Transfers: In the event that we are acquired by or merged with another company, or if we sell or transfer all or a portion of our business or assets, your personal information may be transferred or assigned to the acquiring entity as part of that transaction. The new owner would continue to be bound by this Privacy Policy.

Important Limitation: While we can delete or update your personal information from our own systems, we cannot delete or retrieve information that has already been shared with third parties, including apartment communities, prepaid legal service providers, utility providers, and business partners. Once your information has been shared with these third parties, they maintain their own records according to their privacy policies and legal obligations. You must contact each third party directly to request deletion or modification of your information in their systems.

7. DATA BREACH NOTIFICATION

In Short: If a data breach occurs, we will notify affected users and authorities as required by law.

In the event of a security breach that compromises your personal information, we will notify you and the appropriate authorities as required by applicable law. Texas law requires us to notify the Texas Attorney General within 30 days if a breach affects 250 or more Texas residents. We will also notify affected individuals without unreasonable delay.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at help@stoptxeviction.org.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Additionally, withdrawing consent does not require us to request the return or deletion of your information from third parties (including apartment communities, prepaid legal service providers, and business partners) with whom we have already shared your data. You must contact those third parties directly to request removal of your information from their systems.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Opting out of business partner referrals: If you wish to opt out of having your information shared with our prepaid legal service providers, utility concierge partners, or other business partners for relocation-related services, you must contact each service provider directly to opt out of their communications and services. We do not process opt-out requests on behalf of third-party service providers. Each service provider maintains their own privacy policy and opt-out procedures. Please note that choosing not to engage with partner services may limit the comprehensive relocation assistance we can provide, but will not affect our core apartment locating services.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at help@stoptxeviction.org.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data.

Your Rights

You may have the following rights regarding your personal data, depending on where you live:

  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to opt out of targeted advertising or profiling

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing help@stoptxeviction.org or by visiting https://stoptxeviction.org/contact-us.

Upon receiving your request, we will verify your identity and respond within a reasonable timeframe. If we cannot verify your identity, we may request additional information for verification purposes.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You may request to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell your personal information.

California’s “Shine The Light” law permits California residents to request information about any disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

Texas Residents

As a small business under the U.S. Small Business Administration’s definition, we are generally exempt from the Texas Data Privacy and Security Act (TDPSA). Additionally, we do not sell your personal data, including sensitive data. If you have questions about your data or wish to request access, correction, or deletion of your personal information, please contact us using the information provided below.

13. COMPENSATION DISCLOSURE

We may receive compensation from:

  • Apartment communities when you successfully rent through our service
  • Prepaid legal service providers when you enroll in a plan through our referral
  • Utility providers when you sign up for their services through our referral
  • Other business partners when you engage their services through our referral

This compensation does not affect the rates or services available to you.

14. PREPAID LEGAL SERVICE REFERRALS

As part of our Services, we may refer you to prepaid legal service providers. By using our Services, you acknowledge and agree that:

  • We are not a law firm and do not provide legal advice
  • Prepaid legal service providers are independent third parties
  • We have no control over legal service outcomes, coverage, or quality
  • We may receive compensation when you enroll in a prepaid legal service plan through our referral
  • This compensation does not affect the rates or services available to you
  • All legal service terms, coverage, and outcomes are determined solely by the prepaid legal service provider
  • You should review all plan terms and conditions directly with the provider before enrolling
  • We are not responsible for any disputes, outcomes, or issues arising from your use of prepaid legal services

15. IMPORTANT DISCLAIMERS AND LIMITATIONS

Service Limitations: Our apartment locating and referral services are provided “as is” and we make no guarantees regarding apartment availability, pricing, approval, lease terms, or legal service outcomes. All rental decisions are made solely by apartment communities and landlords. All legal service outcomes are determined solely by prepaid legal service providers. We are not responsible for application denials, changes in pricing or availability, lease terms, legal outcomes, or any disputes between you and apartment communities or prepaid legal service providers.

Third-Party Services: When we refer you to apartment communities, prepaid legal service providers, utility providers, or other business partners, you acknowledge that these are independent third parties. We are not responsible for their services, policies, pricing, actions, outcomes, or any disputes that may arise. Each service provider operates independently and you agree to review and accept their terms and conditions separately. We do not guarantee any outcomes, results, or quality of services provided by prepaid legal service providers.

No Guarantee of Results: While we work diligently to match you with suitable apartments and services, we do not guarantee that you will secure housing, be approved for any application, receive any specific rental terms or concessions, or achieve any particular legal outcome. All final decisions rest with the apartment communities, property owners, and prepaid legal service providers.

Prepaid Legal Services: We may refer you to prepaid legal service providers as part of our services. We do not provide legal advice and are not responsible for any legal outcomes, coverage determinations, or the quality of services provided by prepaid legal service providers. All legal services are provided solely by independent third-party providers, and any results or outcomes are determined entirely by those providers and applicable laws.

Information Accuracy: We strive to provide accurate information but cannot guarantee that all apartment details, pricing, availability, policies, or prepaid legal service plan details we communicate are current or complete. You are responsible for verifying all information directly with apartment communities or prepaid legal service providers before making any commitments.

Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use our services; (b) any unauthorized access to or use of your personal information; (c) any interruption or cessation of our services; (d) any errors or omissions in any content; (e) your interactions with apartment communities, prepaid legal service providers, or other third-party service providers we refer you to; or (f) any outcomes, results, or quality of services provided by prepaid legal service providers.

Consent to Share Information: By submitting your information to us through any means (website, phone, email, text, in-person, or otherwise), you expressly consent to us sharing that information with apartment communities, prepaid legal service providers, and business partners as described in this privacy policy. This consent remains in effect unless you formally withdraw it in writing.

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at help@stoptxeviction.org

Apartment Access Group / Stop TX Eviction

Brokered by Spirit Real Estate